Advice During Flooding

REMEMBER, ALWAYS STAY SAFE

In an immediate flood emergency or where there is a risk to life, call 999.

If you are affected by floodwater from:

The Road

Contact your local authority highways department

Coventry >
Solihull >
Warwickshire>

A Main River


Contact the Environment Agency on 0345 988 1188 or type talk 0845 602 6340

A public sewer or burst water main


Contact Severn Trent Water on 0800 783 4444


For any sources of flooding, upon receiving an alert and knowing the risks in your area – take the following steps to stay safe whilst protecting yourself and your property:

  • Move valuable items upstairs and put flood protection measures in place
  • Secure any outside items that may cause further damage
  • Turn off utilities to parts of the property that may be flooded and do not drink water from the mains supply - it may be contaminated
  • Tune into local media for updates and follow advice form the emergency services
  • Keep up to date with alerts and forecasts - check the live flood warning map, 3 day forecast, weather warnings and current river levels
  • Do not try to walk through flood water, it may be deeper than appears or be concealing dangerous obstacles
  • Avoid driving through flood water; you may be putting yourself and others at risk. For information on driving and dealing with floods, visit the Driver & Vehicle Standards Agency
  • Drink bottled water until assured the mains is free from contamination

Further Advice

For more tips on action to take, see our Before and After Flooding advice

Before Flooding Advice
After Flooding Advice