General Advice

If you find yourself in the middle of an emergency it is important to:

Make sure 999 has been called if people are injured or if there is a threat to life

Not put yourself or others in danger

Follow the advice of the emergency services

Try to remain calm and think before acting, and try to reassure others

Check for injuries – remember to help yourself before attempting to help others

If you are not involved in the incident, but are close by or believe you may be in danger, in most cases the advice is:



Of course, there are always going to be particular occasions when you should not “go in”to a building, for example if there is a fire. In this case; Get Out, Stay Out and Call Out the Emergency Services

The GO IN, STAY IN, TUNE IN advice is recognised and used around the world.

There is an agreement with radio and TV companies that if there is a major emergency they will interrupt programming to give public safety advice and information about the incident, so that when you TUNE IN locally or nationally anywhere in the UK you’ll get the advice you need.

To prepare for an emergency, you should take time to find out:

Where and how to turn off water, gas and electricity supplies in your home

The emergency procedures for your children at school

The emergency procedures at your workplace

How your family will stay in contact in the event of an emergency

If any elderly or vulnerable neighbours might need your help

How to tune in to your local radio station

In certain very unlikely situations, you may be asked to leave your home by the emergency services.

If this happens, leave as quickly and calmly as possible. And, if you have time:

Turn off electricity, gas and water supplies, unplug appliances and lock all doors and windows

Take your emergency grab bag

If you leave by car, take bottled water and blankets, and tune in to local radio for emergency advice and instructions